Frequently Asked Questions

Yes. Every airport reservation includes live flight monitoring. We track your flight and adjust your pickup time automatically for delays or early arrivals.

Nothing to worry about. Because we monitor your flight, your chauffeur adjusts to the updated arrival time at no extra charge.

Airport pickups include a complimentary waiting period from your scheduled arrival time. Local point-to-point service includes a short complimentary waiting window. See our Waiting-Time Policy for details.

Gratuity is not included in quoted rates unless noted. Tipping your chauffeur is appreciated and entirely at your discretion.

We accept major credit and debit cards, and we offer invoicing and centralized billing for corporate accounts.

Yes. You can select your preferred vehicle when booking. We'll confirm availability and confirm the vehicle assigned to your reservation.

We can arrange child seats on request. Please let us know the age and weight of your child when booking so we can have the appropriate seat ready.

Reservations cancelled within the required notice window may be subject to a cancellation fee. Please see our Cancellation Policy for complete details.

Our Cadillac Escalade and GMC Yukon Denali carry up to 6 passengers, the Chevrolet Suburban up to 7, our executive sedans up to 3, and the Mercedes-Benz Sprinter up to 12. Visit our Fleet page for luggage details.

Yes. We serve Metro Atlanta and destinations throughout Georgia, including Alpharetta, Buckhead, Marietta, Athens, Gainesville, and statewide.